PCTY Talks: HR, People and Culture

Manager’s Impact on Employee Experience with Tracy Klein and Noreen MacMahon

In today's fast-paced and dynamic workplace, employees' expectations of their work experiences have changed significantly. It's no longer enough for organizations to offer competitive salaries and benefits. Today, employees seek meaningful work, a sense of purpose, and opportunities for growth and development. To attract and retain top talent, companies must create an exceptional employee experience.

Join host Shari Simpson and guests Tracy Klein and Noreen Macmahon as they discuss how organizations can enable their managers to create unforgettable employee experiences. They explore the key elements that contribute to creating an outstanding employee experience, such as a culture of trust, transparency, and inclusivity, as well as opportunities for growth and development, recognition, and work-life balance.

Guest(s): Tracy Klein, Senior Manager of Employee Experience and Noreen MacMahon, Director of Organizational Development at Paylocity

Tracy leverages digital analytics to implement, transform, and drive meaningful business decisions at all levels of an organization as a strategic, forward-thinking leader with over 15 years of HR experience,  Whether in her current role as Senior Manager of Employee Experience at Paylocity, where she curates moments that matter or in her previous roles establishing Total Workforce strategies and forecasting, Tracy is always seeking her next opportunity to work cross-functionally.   Her unique point of view comes from working across many industries with a desire not only to learn but help bridge the gap. 

Noreen MacMahon has been able to grow and practice many skills over the last 20+ years. Some favorites are, facilitating, debriefing assessments, coaching professionals at all levels, designing and implementing change management plans focused on people, and supporting people in being their most capable and confident versions of themselves. She values the trusted relationships she has built. Fairness and respect are core values for her. These are the differentiators that have enabled her success Her constants are that she loves to learn, is an evangelist for curiosity, is an early adopter of technology, and is energized by change. 

Experience-Based Onboarding Can Fast-Track Employee Integration with Andre Mayes

If you've got a new employee joining the team, there's no time like the present to ensure they get off to the best start possible! With experience-based onboarding, both employer and employee benefit from an engaging first-day boost – not only is it more likely that the new hire will enjoy their first days on the job, but companies reap the rewards in terms of better-integrated staff members in less time. Join host Shari Simpson and guest Andre Mayes as they examine why experience-based onboarding might be just what your organization needs.

Guest Bio: Andre Mayes, Program Manager Organizational Learning, Paylocity

Andre is a Program Manager in Organizational Learning and has been with Paylocity for eleven years. Andre has spent the last eight years of his career in Learning & Development, researching how to engage and retain talent in today's workforce; designing some of the most impactful programs in our Operations space. Now working on Paylocity's onboarding strategy, he spends his time working with leaders across the business to design and build one of the most comprehensive employee onboarding programs in the business. 

Supporting Employees During Layoffs with Kate Grimaldi

Layoffs are never easy, and it’s especially difficult when it comes to supporting employees who may be affected. Unfortunately, in today’s business climate, layoffs often become necessary for various reasons. While the decision is always hard on those involved, there are some strategies and approaches you can take as a manager or part of human resources that will help both those being laid off feel supported during this time, as well as alleviate stress from others in your department or organization.

Join host Shari Simpson and guest Kate Grimaldi as they explore some tips for helping employees through layoffs with compassion and care so that everyone can emerge from the experience feeling heard and supported.

Guest: Kate Grimaldi, Senior Director of Enterprise Talent Strategy at Paylocity

Kate is a seasoned HR professional with over a decade of experience in various industries. Starting in 2017 at Paylocity, Kate made an impact quickly, rising through the ranks and propelling company HR initiatives forward. Today, she lends her skills to multiple projects, including speaking at local and national conferences, working closely with the C-Suite on HR and business alignment, updating the company of more than 5,000 employees with important announcements weekly, and cultivating an inclusive culture that supports the modern workforce.

Finding Your Unique Style with Jade Simmons

Jade Simmons is a classically trained concert pianist who, over time, has added speaking to her audience and mixing different genres of music into her repertoire to create what she calls "concert adventures." Simmons believes that imposter syndrome can be overcome by focusing on creating something new instead of imitating what has come before. Listen in as Jade Simmons and host Shari Simpson discuss how you tackle making a lasting impact in your organization and the world around you.

Mentioned in Episode:

• Website: https://jadesimmons.com/

Guest: Jade Simmons, World-class concert pianist, powerhouse activational speaker, and CEO of Jade Media Global

Acclaimed creator of mind-blowing transformational experiences and named one of the “Best Keynote Speakers” (Northstar Meetings), Jade spent the first few years of her career performing as a classical concert pianist. Following an artistic epiphany, she pivoted from playing the piano to impressing audiences to using the piano as the vehicle by which to provide the inspiration, entertainment, and transformation that profoundly moves them instead. The results have been, well…darn impressive.

No stranger to pushing boundaries to see bold results, this concert pianist turned world changer is brought in by the likes of corporations like Barron’s, Mass Mutual, Royal Bank of Canada, DOW, Raytheon, the Hershey Company, Genentech, Valic, Pfizer, and Nationwide to redefine purpose, inspire seismic shifts in mindset, and activate audiences to go out and instantly start living more consequential lives of impact.

Hourly Employee Management with Traci Chernoff

Do you manage an hourly workforce? You're not alone. A recent study found that around 60% of businesses in the US rely on hourly employees. But managing a shift-based workforce can be tricky. If you're not careful, you could wind up with scheduling nightmares and angry employees. Join Traci Chernoff and host Shari Simpson as they discuss the benefits of modern workforce management tools used to optimize staffing levels and keep employees informed.

Guest Bio: Traci Chernoff, Senior Director of Employee Engagement, Legion Technologies

Traci Chernoff is the Director of Employee Engagement at Legion Technologies and an experienced HR leader. Before joining Legion, Traci spent nearly a decade in key HR leadership roles for both luxury and big-box retailers like Target, directly supporting retail management and hourly teams across North America. Recently, Traci worked as a Director of Human Resources for global luxury retailer SMCP, where store managers could reduce the time spent on scheduling by 50% with Legion Workforce Management. Traci is the host and creator of the podcast "Bringing the Human back to Human Resources," where she destigmatizes HR by uniting employee demands and business needs while simultaneously challenging the perceptions and stigmas surrounding HR.

Mentioned in the episode:

• Podcast: Bringing the Human Back to Human Resources
• Company: Legion Technologies
• LinkedIn: Traci Chernoff

 

HR Skills for the Future with Dr. Alex Alonso

A report compiled by the Harvard Business Review revealed that within the next 10 years, 65% of jobs will necessitate new skills that are not currently required. As the world progresses and changes, so too must the field of human resources. Join Alex Alonso and host Shari Simpson as they discuss the most essential skills for HR professionals in the future.

Guest: Dr. Alex Alonso, Ph.D., SHRM-SCP, Chief Knowledge Officer, SHRM

Alexander Alonso, PhD, SHRM-SCP is the Society for Human Resource Management's (SHRM's) Chief Knowledge Officer leading operations for SHRM's Certified Professional and Senior Certified Professional certifications, research functions, and the SHRM Knowledge Advisor service. He is responsible for all research activities, including developing the SHRM Competency Model and SHRM credentials.

During his career, he has worked with numerous subject matter experts worldwide to identify performance standards, develop competency models, design organizational assessments, and conduct job analyses. He was also responsible for working on contract task orders involving the development of measurement tools for content areas such as job knowledge (like teacher knowledge of instructional processes) and organizational climates (like organizational climate forecasting in military health care).

Dr. Alonso received his doctorate in Industrial-Organizational Psychology from Florida International University in 2003. His works have been recognized for their contribution to real-world issues. They include being recognized by the Society for Industrial Organizational Psychology (Division 14 of the APA; SIOP) with the 2007 M. Scott Myers Award for Applied Research in the Workplace for the development of the federal standard for medical team training, TeamSTEPPS; being awarded a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for supporting the development of competency model for team triage in emergency medicine; receiving the 2013 SIOP Distinguished Early Career Contributions for Practice Award.

Throughout his career, he has published works in peer-reviewed journals such as Industrial and Organizational Psychology: Perspectives on Science and Practice, Journal of Applied Psychology, International Journal of Selection and Assessment, People and Strategy, Personality and Individual Differences, Quality and Safety in Health Care, and Human Resources Management Review. He has also authored several chapters on community-based change initiatives in workforce readiness, as well as co-authoring Defining HR Success: A Guide to the SHRM Competency Model in Practice.

Dr. Alonso also served as a columnist analyzing major trends in the workforce for The Industrial Psychologist and HR Magazine. In addition, he has served on several professional society boards, including the SIOP and the Personnel Testing Council of Metropolitan Washington.

 

Mentioned in the episode:

• SHRM: https://www.shrm.org/
• Dr. Alex Alonso: https://www.linkedin.com/in/alex-alonso-shrm/

Building DEIA Advocates at Work with Holly Norton

You might think, as a manager or HR professional, that you’re already doing all you can to advocate for diversity, equity, inclusion, and accessibility in your workplace. But there are always ways you can step up your game – and building a team of diversity advocates is one great way to do it. Join Holly Norton and host Shari Simpson as they discuss ways to create a DEIA-friendly workplace.

Guest: Holly Norton, Equity, Diversity and Inclusion Division Group Program Manager, County of San Diego | Department of Human Resources

Holly Norton is a Program Manager with the Department of Human Resources Equity, Diversity & Inclusion (EDI) division in the County of San Diego. She has worked as a learning and development professional for over 15 years across academic, secular, corporate, and government. In every position, she has found ways to leverage her passion for creating opportunities for transformational growth and connection.

Mentioned in the episode:

• County of San Diego: https://www.sandiegocounty.gov/content/sdc/hr.html
• Holly Norton: https://www.linkedin.com/in/holly-chow-norton/

What You Need to Know About Gen Z in the Workplace with Hana Ben-Shabat

There’s a new generation in the workforce, and if you want to understand them, you need to learn about Gen Z. Born between the mid-1990s and early 2000s, this group is already making its mark on the world. So, what’s different about Gen Zers? Join Hana Ben-Shabat and host Shari Simpson as they talk about what Gen Z wants from work and how managers can start preparing for them now.

Guest: Hana Ben-Shabat, Founder, Gen Z Planet

Hana is the founder of Gen Z Planet ─ a research and advisory firm. She helps business leaders to prepare for the next generation of employees and consumers. In this role, Hana combines her passion for insights with her commitment to support the integration of the next generation into society. As an award-winning management consultant who was named one of the “Top 25 Consultants” by Consulting Magazine, Hana is a sought-after speaker and business commentator and is the author of the book Gen Z 360: Preparing for the Inevitable Change in Culture, Work, and Commerce.

Mentioned in the episode:

• Hana Ben-Shabat: https://www.linkedin.com/in/hanabenshabat/
• Book: Gen Z 360 https://amzn.to/3UPA75l
• Website: https://genzplanet.com/